Startseite » Returns portal

Your own return portal

For your e-commerce customers! Offer your customers flexible options for returns and generate higher customer satisfaction.

Your returns portal for your customers

With the returns portal, you can use another helpful service from YouSellWeSend to make your e-commerce business even more flexible and customer-oriented. We provide you with the portal. You decide what your customers see and where they can choose between.

Individually customisable

Better returns management

Simpler analysis

More customer service

For professional returns management

Simple overview

In your login area of the returns portal, you can see all returns and their status at a glance.

Using a simple return form for desktop, tablets or smartphones, your customers create their own return label and thus provide you with important information that you can take into account for your product portfolio.

We create an efficient returns process – even in our warehouse. Returns are booked back into your stock more quickly and payment processing can be completed faster. This increases customer satisfaction.

On request also in your own brand design

In the standard version, the returns portal can be used in a neutral look. If you wish, you can also continue your customer journey professionally in the returns portal and adapt the portal to your brand design by adjusting the colours and adding your logo.

Problem-free connection

The shipping service provider

You can choose a standard return shipping service or provide your customers with a choice of different parcel services for their returns. We can place any shipping service provider we have connected to YouSellWeSend in your returns portal. These include:

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