Privacy policy of YouSellWeSend
Status: 24.04.2024
The following data protection provisions apply to the online offering at www.yousellwesend.de. In this context, we collect personal data if you visit us on our website and if you use our customer portal.
Data protection information in connection with the visit to our website
Responsible entity
The responsible party is YouSellWeSend GmbH, Högerdamm 41, 20097 Hamburg, Germany.
Phone: +49 40 303832570, o. hereafter “YSWS” or “we” or “us”.
Collection, processing and use of personal data
General
Personal data is any information relating to an identified or identifiable natural person (e.g. name, address, telephone number, date of birth or e-mail address).
In principle, you can use our online services without providing personal data. However, the use of certain services may require the provision of personal data, e.g. registration or participation in a competition. Mandatory data is regularly marked with an *.
Processing purposes
We process your personal data for the following purposes:
Chatbot-Usage:
On our website we use a chatbot from chatbase.co to offer you a better service. Chatbots are computer-based programs that can communicate with people in real time. You can answer questions, provide information, and complete tasks.
When you interact with a chatbot on our website, the following data is collected from you:
• Your IP address
• The browser type and version you are using
• Your device’s operating system
• The website from which you came to our website
• The entries you make in the chat
This data is processed and stored by chatbase.co in the USA. Chatbase’s privacy policy can be found here: https://www.chatbase.co/privacy
Cookies and other tracking technologies
In addition to the processing of personal data listed above, cookies and other tracking technologies are stored on your terminal device during or even after your visit to yousellwesend.de. Cookies are small text files that are sent when a website is visited and stored in the user’s browser. If the corresponding Internet page is called up again, the user’s browser sends back the content of the cookies and thus enables recognition of the user. Third-party technologies such as scripts, pixels and tags that www.yousellwesend.de embeds on www.yousellwesend.de for advertising purposes also set cookies on your terminal device. Certain cookies are automatically deleted at the end of the browser session (so-called session cookies), others are stored for a specified time or permanently in the user’s browser and then delete themselves automatically (so-called temporary or permanent cookies).
What cookies do we use in general?
Depending on their function and purpose, cookies are divided into different categories by yousellwesend.de.
“Essential” cookies
Certain cookies are required so that we can provide our online offer in a secure and
user-friendly online offer. This category includes, for example
- Provision of this online offer. (Legal basis: fulfillment of contract)
- Processing of contact requests (legal basis: fulfillment of contract)
- For the functionality and optimization of the website (legal basis is the legitimate interest of us to constantly improve the quality of the website and to ensure ease of use).
- Analysis of the website to determine user behavior and, if necessary, play out interest-based advertising (legal basis is consent.);
- Sending a newsletter with the consent of the recipient by e-mail or SMS/MMS. (Legal basis: fulfillment of contract)
- IP address (Internet Protocol address) of the terminal device from which the online service is accessed;
- Internet address of the website from which the online offer was accessed (so-called origin or referrer URL);
- Name of the service provider used to access the online service;
- Name of the retrieved files or information;
- Date and time and duration of the retrieval;
- volume of data transferred;
- Operating system and information about the Internet browser used, including installed add-ons (e.g. for Flash Player);
- http status code (e.g. “request successful” or “requested file not found”).
Calendly usage
On our website we provide a link to Calendly. Through this, we offer you the opportunity to arrange appointments with us. If you make use of the function, Calendly will receive personal data from you and may also use it for its own purposes. You can find out which personal data Calendly processes here: https://calendly.com/de/privacy
Please note that if you use Calendly, data may be transferred to an unsafe third country. Unfortunately, it is not technically possible to refuse this processing. If you do not want Calendly to collect data about you and use it for its own purposes, you should not use Calendly.- Cookies that serve to identify or authenticate our users,
- Cookies to ensure the security of the information technology systems,
- Cookies for abuse prevention,
- Cookies that temporarily store certain user input
- Cookies to create personalized content profiles,
- Cookies to select personalized content,
- Cookies to measure content performance.
- Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (DSGVO) serves as the legal basis.
- When processing personal data that is required for the fulfillment of the contractual relationship with www.yousellwesend.de, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
- When processing personal data that is required for the fulfillment of the contractual relationship with www.yousellwesend.de, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
- If you sign up for a test account and then test Yousellwesend.de;
- If you as a customer use the customer portal of Yousellwesend.de. The provision of your personal data in the context of the conclusion and existence of the contractual relationship with Yousellwesend.de is voluntary. However, for the use of the customer portal of Yousellwesend.de it is necessary that you provide personal data. If you do not want Yousellwesend.de to process personal data from you, Yousellwesend.de will not be able to provide its services in the customer portal as stated in the General Terms and Conditions. Which data Yousellwesend.de collects in detail, please refer to the following statements.
- Company name, name, position, e-mail address, phone number
- Provision of a test account for testing the customer portal.
- Provision of our customer portal as described in the GTC for use. (Legal basis: fulfillment of contract)
- Processing of contact requests (legal basis: fulfillment of contract)
- For the functionality and optimization of the website (legal basis is the legitimate interest of us to constantly improve the quality of the website and to ensure ease of use).
- Analysis of the website to determine user behavior (in this respect, see the explanations here).